At eeejl, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains what personal data we collect from Filipino players, how we use it, who we share it with, and the rights you have under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
Our Privacy Commitments
These highlights summarize our core privacy commitments. The full details are in the policy sections below — all players are encouraged to read the complete document.
All data transmitted between your device and eeejl's servers is protected by TLS encryption. Sensitive data such as passwords and payment details are encrypted at rest using industry-standard protocols.
eeejl does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate the platform, comply with Philippine regulations, and improve your gaming experience.
eeejl processes personal data in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and the implementing rules of the National Privacy Commission (NPC).
We collect only the personal data that is strictly necessary for account registration, KYC verification, payment processing, and regulatory compliance. We do not collect data we don't need.
Filipino players have the right to access, correct, delete, and port their personal data. eeejl provides clear channels to exercise these rights, and we respond to all valid requests within 15 business days.
In the unlikely event of a personal data breach that poses a real risk to your rights and freedoms, eeejl will notify affected players and the National Privacy Commission within 72 hours of becoming aware of the breach.
1.1 eeejl ("we," "us," or "our") is committed to protecting the privacy and personal data of all players who use the eeejl online gaming platform. This Privacy Policy describes our practices regarding the collection, use, storage, sharing, and protection of personal data in connection with the eeejl platform and services.
1.2 This Privacy Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). It also reflects our obligations under PAGCOR's data governance requirements for licensed online gaming operators.
1.3 As the personal information controller, eeejl determines the purposes and means of processing your personal data. We have appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. Contact details for our DPO are provided in Section 13.
1.4 This Privacy Policy should be read alongside eeejl's Terms & Conditions, which govern your use of the platform. In the event of any conflict between this Privacy Policy and the Terms & Conditions on matters of data privacy, this Privacy Policy shall prevail.
eeej l collects the following categories of personal data from players and visitors:
When you create an eeejl account, we collect your full legal name, date of birth, residential address in the Philippines, email address, and mobile number. This information is required to create and maintain your account.
To comply with PAGCOR regulations and Philippine anti-money laundering laws, we collect copies of government-issued identification documents (such as a Philippine passport, driver's license, SSS ID, PhilHealth ID, or UMID), proof of address, and in some cases, source-of-funds documentation.
We collect information necessary to process deposits and withdrawals, including GCash account numbers, PayMaya / Maya account details, and Philippine bank account information (BPI, BDO, Metrobank, UnionBank, and others). We do not store full payment credentials on our servers — payment processing is handled by certified payment service providers.
We record your gaming history, bet amounts, game outcomes, session durations, and account transaction history. This data is required for regulatory compliance, dispute resolution, and responsible gaming monitoring.
We automatically collect certain technical data when you access the eeejl platform, including your IP address, browser type and version, device type and operating system, referring URLs, and session timestamps. This data is used for security monitoring, fraud prevention, and platform optimization.
If you contact eeejl's customer support team, we retain records of those communications — including chat transcripts, email correspondence, and support ticket details — for quality assurance and dispute resolution purposes.
eeejl uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation & management | Registration data, contact details |
| Identity verification (KYC) | KYC documents, registration data |
| Payment processing | Financial data, KYC data |
| Regulatory compliance (PAGCOR, AMLA) | All categories as required by law |
| Fraud prevention & security | Technical data, gaming activity, financial data |
| Responsible gaming monitoring | Gaming activity, session data |
| Customer support | Communications data, account data |
| Platform improvement & analytics | Technical data, gaming activity (aggregated) |
| Promotional communications (with consent) | Contact details, gaming preferences |
eeejl will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
Under the Philippine Data Privacy Act, eeejl processes your personal data on the following legal bases:
Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To withdraw consent for marketing communications, update your preferences in your account settings or contact our support team.
5.1 eeejl does not sell, rent, or trade your personal data to third parties. We may share your personal data only in the following circumstances:
5.2 All third parties with whom eeejl shares personal data are required to implement appropriate technical and organizational security measures and to process data only in accordance with eeejl's instructions and applicable Philippine data protection law.
6.1 eeejl uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your session, and analyze platform usage. The following types of cookies are used:
6.2 You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may affect the functionality of the eeejl platform, including your ability to log in and play games.
6.3 eeejl does not use third-party advertising cookies or behavioral tracking cookies for the purpose of serving targeted advertisements on external websites.
7.1 eeejl retains your personal data for as long as your account is active and for a period thereafter as required by Philippine law and regulatory obligations. Specific retention periods are as follows:
7.2 When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, eeejl will securely delete or anonymize the data in accordance with our data disposal procedures.
8.1 eeejl implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:
8.2 While eeejl takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying eeejl immediately if you suspect unauthorized access to your account.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by eeejl:
Request a copy of the personal data eeejl holds about you and information about how it is being processed.
Request correction of inaccurate or incomplete personal data held in your eeejl account.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Receive a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
Be notified if a personal data breach occurs that is likely to result in a real risk to your rights and freedoms.
To exercise any of these rights, please contact eeejl's Data Protection Officer using the contact details in Section 13. We will respond to all valid requests within 15 business days. We may need to verify your identity before processing your request.
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
10.1 The eeejl platform is strictly restricted to individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. eeejl does not knowingly collect personal data from individuals under the age of 21.
10.2 If eeejl becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data, and report the matter to PAGCOR as required by our licensing obligations.
10.3 If you are a parent or guardian and believe that your child has registered on the eeejl platform, please contact our support team immediately so that we can take appropriate action.
11.1 The eeejl platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies only to the eeejl platform and does not cover the privacy practices of any third-party websites or services.
11.2 eeejl is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party services you access in connection with your use of eeejl.
12.1 eeejl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. The effective date of the current version is displayed at the top of this document.
12.2 When material changes are made to this Privacy Policy, eeejl will notify registered players via email or a prominent notice on the platform at least 7 days before the changes take effect. Your continued use of the eeejl platform after the effective date of any amendment constitutes your acknowledgment of the revised Privacy Policy.
12.3 We encourage you to review this Privacy Policy periodically to stay informed about how eeejl protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by eeejl, please contact our Data Protection Officer:
eeejl Data Protection Officer
Email: [email protected]
Response Time: Within 15 business days
Regulator: National Privacy Commission (NPC), Philippines
Jurisdiction: Republic of the Philippines
For responsible gaming concerns, please visit our Responsible Gaming page. For general support inquiries, contact us at [email protected].
Play with Confidence
eeejl is built on trust. From GCash payouts to live casino tables, everything on our platform is designed with Filipino players in mind — and your privacy is always protected.